Plantronics’ IP40 VoIP Headset System eliminates the need for contact centres to implement separate IP phones and audio processors – by combining both devices into one simple to use product!
Plantronics, Inc. (NYSE: PLT) today announced the launch of their new
VoIP Headset System, the Plantronics IP40. The very first of its kind in
the market, the new IP40 is a groundbreaking, simplified IP phone for
contact centres.
Plantronics IP40 simplifies contact centre desktops and lowers costs by
up to €100 (£90) per agent position by eliminating the need for over
featured desk phones with largely redundant interfaces or expensive PC
upgrades required to run IP softphones. Plugging directly into the
Ethernet port, agents no longer need an IP desk phone or softphone to
place and receive calls. Unlike a soft phone the IP40 guarantees audio
quality as with the voice path being entirely independent of the PC.
Compatible with Contact Centre Applications from most major vendors, the
IP40 delivers clear and crisp audio quality, reliability, a small form
factor and a competitive price. Complimenting flexible working, the IP40
can be used within a call centre or from a remote or home office.
“As the infrastructure in today’s contact centres continues to move
towards VoIP and SIP, we recognized a void in the market and the growing
need for a more reliable option to deliver these services,” said Philip
Vanhoutte, EMEA Managing Director at Plantronics. “Our new IP40 is a
compact, simple-to-use VoIP headset system that has all the advantages
of an IP Phone and soft client but none of their disadvantages. To put
it simply, it provides all you need and nothing you don’t.”
Already tested at INOVO Contact Centre Solutions, Eugene Schalkwyk, the
Chief Technology Officer comments “We simply love the IP40, it provides
a unique value proposition for any contact centre. It not only
significantly reduces complexity for the operator but is very easy to
install and maintain. The market has been asking for a unit like this
for a long time and we can finally offer a high quality and cost
effective SIP device.”
Compatible with Plantronics professional grade headsets, the IP40
features plug-and-play installation, power over Ethernet support and key
control buttons right on the device.
The IP40 will be available in June and is priced at €155/ £138 (exc
VAT). Please contact Rowland Harding at GolinHarris on 020 7067 0600 or
by email at PlantronicsPR@golinharris.com
for more information regarding pricing and availability.
Plantronics – The Voice of Unified Communications
Plantronics offers one of the industry’s most complete families of
corded and wireless products for unified communications. Widely
recognised for their sound quality, reliability and comfort,
Plantronics’ audio solutions help companies extend the benefits of IP
communications throughout the extended enterprise, fostering better
business communication and efficiency regardless of where professionals
are working.
