Plantronics, Avaya’s Preferred Headset Provider, Expands Portfolio of Audio Devices that Provide Immediate Connectivity and Advanced Functionality with Avaya Solutions
Plantronics, Inc. (NYSE: PLT) today announced that its Calisto(R) 210
USB Handset is compliant with Avaya one-X(R) Communicator 5.2 and Avaya
Aura(TM) Communication Manager 5.2. By combining the strength of
Plantronics’ audio devices with Avaya communication and user
productivity software, the companies are delivering complete Unified
Communications solutions that help companies improve business
collaboration and reduce operating costs.
In December 2009, Plantronics and Avaya extended their long-standing
business and technology relationship to focus on new Unified
Communications and Contact Center solutions. At that time, Avaya named
Plantronics as “preferred headset provider” for bringing clear audio,
reliability and ease-of-use to enterprise business users. Plantronics’
portfolio of audio devices includes one of the only headsets and
handsets that deliver plug-and-play connectivity and advanced call
control for Avaya solutions such as Avaya one-X(R) Communicator and
Avaya one-X(R) Agent.
The latest Plantronics audio device to receive Avaya compliance, the
Plantronics Calisto 210 USB Handset helps businesses speed Unified
Communications deployments by providing end users with a familiar device
for PC-based voice conversations. The Calisto 210 features wideband
audio and a noise-canceling microphone to optimize audio quality, and a
convenient USB cable that enables immediate use with any computer
running Avaya one-X Communicator 5.2 and Avaya Aura Communication
Manager 5.2.
“Because our Unified Communications audio solutions are compliant with
Avaya, businesses deploying UC have the confidence of plug-and-play
compatibility and the benefit of great audio quality and advanced call
control functionality,” said Elizabeth Bastiaanse Hamren, vice president
of Product Marketing at Plantronics. “Plantronics and Avaya will
continue to work closely together to deliver intuitive and seamless
solutions that enable enterprises and contact centers to realize the
true, real-time collaboration benefits of UC.”
Only Headset Manufacturer to Achieve Platinum DevConnect Status
Plantronics is a Platinum member of the Avaya DevConnect program, an
initiative to develop, market and sell third-party products that
interoperate with Avaya technology and extend the value of a company’s
investment in its network. Plantronics is the only Platinum-level
headset manufacturer in the Avaya DevConnect program.
As a Platinum member, Plantronics is eligible to submit products for
compatibility testing by the Avaya Solution Interoperability and Test
Lab. There a team of Avaya engineers develops a comprehensive test plan
for each application to verify whether it is Avaya-compliant. Doing so
ensures businesses can confidently add best-in-class capabilities to
their network without having to replace their existing infrastructure -
speeding deployment of new applications and reducing both network
complexity and implementation costs.
“Companies like Plantronics are expanding the Unified Communications
choices available to Avaya customers,” said Eric Rossman, vice
president, Developer Relations, Avaya. “They are able to use Unified
Communications to connect employees and customers to information from
wherever they are, over whatever device they have available - getting
more out of their multivendor network and delivering new value to their
bottom line.”
About Avaya
Avaya is a global leader in enterprise communications systems. The
company provides unified communications, contact centers, and related
services directly and through its channel partners to leading businesses
and organizations around the world. Enterprises of all sizes depend on
Avaya for state-of-the-art communications that improve efficiency,
collaboration, customer service and competitiveness. For more
information please visit www.avaya.com.
For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
Plantronics, the logo design, Calisto, and Sound Innovation are
trademarks or registered trademarks of Plantronics, Inc. The Bluetooth
trademark is owned by Bluetooth SIG, Inc. and any use of the mark by
Plantronics, Inc. is under license. All other trademarks are the
property of the respective owners.
