Unique online resource for IT professionals delivers real-world best practices, tools, and guidelines for success in over ten languages
Plantronics (NYSE: PLT) today
announced it has enhanced its popular UC
Toolkit to include support for over ten languages. The UC Toolkit is
an online resource tailored specifically to help IT professionals
rollout successful deployments of Unified Communications (UC) audio
devices.
Extending the UC Toolkit to the global community reflects Plantronics’
ongoing efforts to develop and deliver products and services designed to
help businesses maximize efficiencies for more intuitive and intelligent
communications.
“We developed the UC Toolkit with one very simple agenda in mind: help
every IT professional tasked with implementing Unified Communications
have a successful deployment of UC audio devices,” said Tom Gill, Vice
President and CIO, Plantronics. “Globalization of the UC Toolkit puts
information, insights, and valuable tools directly into the hands of IT
departments, ensuring they’re able to easily choose the very best UC
audio device to suit their employees’ needs, accelerate user adoption,
and meet their overall business requirements.”
Plantronics’ UC Toolkit can be accessed from 21 Plantronics regional Web
sites; 11 that support full translations of the Web site and all
documentation in dialects other than English. Languages include: French,
Canadian French, German, Italian, Spanish (Spain), Spanish (Latin
America), Russian, Chinese, Korean, Japanese, and Brazilian Portuguese.
“Regardless of where IT professionals reside or the language they speak,
they all face a similar challenge when tasked with deploying new
technologies; they must become subject matter experts as soon as
possible,” said Rich Costello, Senior Research Analyst, Unified
Communications, IDC. “With the globalization of the UC Toolkit,
Plantronics has made it easy for IT managers worldwide to get up to
speed quickly on UC audio device deployment do’s and don’ts; resulting
in time saved and a significantly higher likelihood of user adoption and
overall success.”
What’s in the UC Toolkit?
The UC Toolkit is built from real-world customer experiences and lessons
learned, and provides IT professional with best practices in the form of
FAQs, guidelines, checklists, and surveys for use at every phase of
audio device deployment effort including, Trial, Plan, Deploy, Adopt,
and Evolve. Additional resources include:
-
Quick Setup Guides: step-by-step setup and use instructions are
available for over 100 unique combinations of Plantronics products and
the most popular UC Softphones, including Microsoft®, IBM®, Avaya®,
and Cisco®
-
Interactive Setup Guides: easy-to-use videos provide engaging
visual instruction on how to use Plantronics UC audio devices with a
variety of UC Softphones as noted above
-
Wireless Voice Assessment Tool: this tool assists IT in
planning for office wireless DECTTM technology deployment (North
American or EMEA). Users simply answer a few brief questions about
office characteristics and expected usage, choose a specific country
from the drop-down menu (43 are currently supported), and the tool
will output a recommended direction for UC audio device deployment and
offer a printable, customized report.
-
Wireless Voice in the Office Environment white paper: this
technical document helps IT plan appropriately for different levels of
wireless penetration and usage, and includes an overview of Bluetooth®
and DECT wireless technologies
About Plantronics - Simply Smarter CommunicationsTM
Plantronics is a global leader in audio communications for businesses
and consumers. We have pioneered new trends in audio technology for 50
years, creating innovative products that allow people to simply
communicate. From unified communication solutions to Bluetooth®
headsets, we deliver uncompromising quality, an ideal experience, and
extraordinary service. Plantronics is used by every company in the
Fortune 100, as well as 911 dispatch, air traffic control and the New
York Stock Exchange. For more information, please visit www.plantronics.com
or call (800) 544-4660.
Plantronics and Simply Smarter Communications are trademarks or
registered trademarks of Plantronics, Inc. All other trademarks are the
property of the respective owners.
