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Plantronics Expands Headset Line Delivering Smart Sensor Technology

March 08, 2013

Blackwire 500 Series Provides a rich user experience for todays modern workforce

Business processes and communications are set for a significant change with advancements such as wearable technology, sensors and contextual intelligence entering the workplace. Plantronics (NYSE: PLT) has created state-of-the-art headsets with Smart Sensor™ technology to improve communication in the business environment.

Plantronics’ new versatile Blackwire® 500 Series corded USB headset incorporates Smart Sensor™ technology enabling users to automatically connect to PC softphones such as Cisco Jabber™. This means that a call is answered as soon as the headset is put on, improving productivity and collaboration, making it the ideal choice for IT department’s UC deployments.

“There has been a shift in the way offices are now designed, with more open spaces and increased use of softphone applications, encouraging collaboration and facilitating a more mobile working environment.” said Graeme Gherbaz, Managing Director, Plantronics Australia and New Zealand. “Incorporating Smart Sensor™ technology in many of our headset offerings including the new Blackwire 500 ensures that users are equipped with an audio endpoint that does much more than just provide high quality audio. Smart Sensor™ technology provides contextual information allowing for intuitive call answering and pausing/restarting of streaming media, simplifying communications and therefore promoting efficiency in the office.”

The Voyager Legend™ UC and Blackwire® 700 Series headsets incorporate greater contextual intelligence technology, providing professionals with a higher level of presence accuracy, flexibility and professionalism when on a conference call or moving about the office. The Smart Sensor™ technology detects when the headset is being worn and automatically routes the audio - both for calls and media including iTunes and Spotify - from the mobile phone or PC to the headset whenever it is put on.

Plantronics’ Software Developers Kit (SDK) makes it possible to create custom smart applications including a deeper integration to CRM, HRM and other software programs by leveraging state information from the Voyager Legend UC headset such as mobile phone caller ID, mobile phone call state, proximity to a connected PC and headset wearing state. The Plantronics’ SDK can be accessed through the Plantronics Developer Connection at http://developer.plantronics.com

Blackwire® 500 Series - Corded Reliability, ready when you are

Featuring Smart Sensor™ technology that intuitively helps users juggle PC calls and multi-media, the Blackwire 500 series delivers excellent sound quality with its premium wideband audio. Soft leatherette ear cushions and a lightweight metal headband allow users to experience a secure fit without compromising comfort, durability or portability. For more information, visit -http://www.plantronics.com/au/product/blackwire-500. Software for Windows and Mac that enhances Plantronics devices can be downloaded here.

Interested in learning more about Plantronics new Blackwire 500 Series and the abilities of Smart Sensor technology? Visit Plantronics at Cisco Live in Melbourne, Australia from 6th- 8th March 2013.

Pricing and availability

The Blackwire 500 series is available now and consists of two models available in either a standard version or an optimised version for use with Microsoft Lync

  • Blackwire 510 single-ear headset, for people who want one ear uncovered so they can hear what’s happening around them ($116.94 inc. GST)
  • Blackwire 520 dual-ear hi-fi stereo headset, for people who want an immersive audio experience on calls, or when listening to music or multimedia ($129.94 inc. GST)

The Blackwire 500 series is available through authorised Plantronics distributors and resellers. More information is available here.

About Plantronics - Simply Smarter Communications™

Plantronics is a global leader in audio communications for business and consumers. For 50 years we’ve pioneered innovations in audio technology, creating solutions that combine superior call clarity and noise reduction with uncompromising quality and service. Originally designed for commercial aviation, today Plantronics products are used by every company in the Fortune 100, as well as by emergency call operators, air traffic controllers, and consumers around the world. From unified communications to Bluetooth(R) headsets, Plantronics products allow you to simply communicate. www.plantronics.com.au.

Plantronics, Blackwire, Simply Smarter Communications, Smart Sensor and Voyager Legend are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. All other trademarks are property of the respective owners.

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