Company recognized for displaying strength and leadership in the contact center and office headset category
SANTA CRUZ, Calif., October 7, 2015 -- Plantronics (PLT) today announced that it has been named by Frost & Sullivan as its 2015 Global Contact Center and Office Headset Market Leadership Award recipient for its continued pursuit of technology excellence in the professional office headset space. Frost & Sullivan specifically cited the company’s solid growth and implementation strategy, innovative portfolio, brand strength, product differentiation, and tight customer focus as foundations of the recognition.
“There are a lot of challenges in today’s contact center and office headset category, such as tough macro-economic conditions, customer price sensitivity, and the use of consumer-oriented headsets and knock-off brands,” said Alaa Saayed, ICT industry manager at Frost & Sullivan. “Despite these tough challenges, Plantronics’ savvy business strategy and innovative products allowed it to excel in the industry and stand out from the rest of the competition.”
“Understanding and solving our customers’ real-word challenges is our top priority,” said Bill Loewenthal, vice president, enterprise product solutions, Plantronics. “This award reflects our significant investment in research and development, which enables us to continuously deliver truly useful, relevant, high-quality, and forward-thinking solutions into the marketplace.”
In recent years, Plantronics has also received Frost & Sullivan’s Visionary Innovation Award for accomplishments in the unified communication and collaboration category.
About Plantronics
Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered new trends in audio technology, creating innovative products that allow people to simply communicate. From unified communication to Bluetooth® headsets to gaming solutions, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100™, as well as 911 dispatch, air traffic control and various mission-critical applications for those on the frontline. For more information, please visit www.plantronics.com or call (800) 544-4660.
Plantronics is a registered trademark of Plantronics, Inc. The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG, Inc. and any use of such marks by Plantronics is under license. All other trademarks are property of their respective owners.