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Plantronics Recognized by Frost & Sullivan with the 2013 Visionary Innovation Leadership Award

Publish Date:

Monday, March 18, 2013


News Organization:


Source URL:

Research Reveals Plantronics has Identified and Successfully Addressed Key Mega


ORLANDO, Fla.--(Business Wire)--

Plantronics (NYSE: PLT) today announced that Frost & Sullivan has awarded the

company a Visionary Innovation Award in recognition of the company`s

accomplishments in the Unified Communications and Collaboration (UCC) and

Customer-Care markets. Frost & Sullivan defines Visionary Innovation as the

ability to identify key Mega Trends and proactively address unmet needs with

disruptive solutions that can greatly improve business performance as well as

individuals` work and personal lives.


"Plantronics has been at the forefront of headset innovation since its

inception. It has successfully aligned its product development roadmap with a

number of Mega Trends and is highly deserving of Frost & Sullivan`s 2013

Visionary Innovation Leadership award," said Elka Popova, Director, Unified

Communication & Collaboration, Frost & Sullivan. "Key to Plantronics` success is

its focus on software development and contextually-aware communications that

enable its devices to react based on the user`s status, availability, location,

and other contextual factors."


"This award validates our impact on unified communications and the importance of

delivering products that are easy for people to use," said Ken Kannappan,

president and CEO of Plantronics. "We appreciate the recognition of the

contributions we have made delivering exceptional audio and playing a critical

role in improving productivity."


According to Frost & Sullivan, Mega Trends are transformational to business,

economy, society, cultures, and personal lives, thereby defining the future

world and its increasing pace of change. The Mega Trends affecting UCC and

Customer-Care are Connectivity and Convergence and Mobility.


Mega Trend: Connectivity and Convergence


Frost & Sullivan predicts that by 2020, there will be 10 connected devices for

every household, five connected devices for every person, five billion Internet

users, and 500 devices with unique digital IDs per square kilometer. Connected

individuals must clearly hear each other to communicate effectively, with

minimal interference and disruption to themselves and to others, regardless of

their external environments. Individuals are increasingly using multiple

communications and collaboration tools. They are frequently switching between

communications modes and, therefore, they need to integrate multiple contact

channels seamlessly through a single endpoint.


Mega Trend: Mobility


Remote collaboration is enabled by affordable and sophisticated landline and

wireless broadband, voice and data connections, advanced endpoints, and unified

communications (UC) tools. It is critical, therefore, to provide remote and

mobile workers with devices that reduce noise levels and provide integrated

access to multiple communications endpoints and thus enable the effective use of

advanced communications and collaboration tools.


Plantronics Voyager Legend UC


Frost & Sullivan identifies the Voyager Legend as an innovative solution

addressing the key Mega Trends. It supports mobile and soft phones, and offers

up to seven hours of talk time; three microphones; plus significant improvements

in wind noise reduction. It has caller ID/name announcement for incoming calls;

the ability to answer or ignore incoming mobile calls by using voice commands;

and a voice recognition button for connection and battery status. For more

information, visit:


Frost & Sullivan recognizes that Plantronics has invested a significant amount

of research and development (R&D) into its industry-first Smart Sensor

technology, integrated into the Voyager Legend headset lineup. The technology

senses when the headset is on or off the user`s head/ear. It then makes smart

decisions whether to connect the call automatically or to announce the call and

wait for a voice or touch command.


Frost & Sullivan highlights that support for various software applications

through Plantronics in-house software development or partnerships creates new

use cases for headset devices and enhances their value to end users. For more

information about Plantronics Software Development program or to access the SDK,

please visit


For the Visionary Innovation Leadership Award, the following criteria were used

by Frost & Sullivan to benchmark Plantronics performance against key



* Understanding and Leverage of Mega Trends

* Vision Integration Into Strategy Excellence

* Efficacy of Innovation Process

* Degree of Impact on Business and Society

* Alignment with Mega Trends


To access the Frost & Sullivan "Visionary Innovation Award for Unified

Communications & Collaboration and Customer-care, North America, 2013" research

report in its entirety, please visit:


About Plantronics - Simply Smarter Communications


Plantronics is a global leader in audio communications for businesses and

consumers. We have pioneered new trends in audio technology for 50 years,

creating innovative products that allow people to simply communicate. From

unified communication solutions to Bluetooth headsets, we deliver uncompromising

quality, an ideal experience, and extraordinary service. Plantronics is used by

every company in the Fortune 100, as well as 911 dispatch, air traffic control

and the New York Stock Exchange. For more information, please visit or call (800) 544-4660.


Plantronics, Blackwire, Calisto, Savi, Simply Smarter Communications, Smart

Sensor and Voyager Legend are trademarks or registered trademarks of

Plantronics, Inc. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and

any use of the mark by Plantronics, Inc. is under license. All other trademarks

are property of the respective owners.



Karen Auby, 831-458-7814


Copyright Business Wire 2013

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